Shipping Policy

Effective Date: Apr 1, 2025

At Stussy, we aim to provide a seamless shopping experience by ensuring that your orders are processed and shipped efficiently. This Shipping Policy explains how we handle orders, delivery, and related queries.

Order Processing

  • Processing Time: Orders are processed within 7 business days after payment confirmation.
  • Operating Days: Monday to Saturday (excluding public holidays).
  • Order Confirmation: Once your order is placed, you will receive a confirmation email with order details.

Shipping Methods

We offer reliable and secure shipping services through trusted carriers to ensure timely delivery. Shipping methods include:

  • Worldwide Shipping: Estimated delivery within 15-22 business days after order processing.

Shipping Rates

Shipping costs are 20 USD calculated.

Delivery Information

  • Address Accuracy: Please ensure your shipping address is correct at checkout. Incorrect addresses may cause delays or additional charges.
  • Delivery Confirmation: You will receive a tracking number via email once your order is shipped, allowing you to track its progress.
  • Missed Deliveries: If a delivery is missed, please contact the carrier using the tracking details provided.

International Shipping

We ship worldwide! Please note:

  • Customs duties, taxes, or import fees may apply and are the buyer’s responsibility.
  • Delivery times may vary depending on customs clearance processes.

Lost or Damaged Packages

If your order is lost or arrives damaged:

We will investigate and, where applicable, replace or refund the order.

Shipping Restrictions

  • We do not ship to P.O. Boxes or military APO/FPO addresses.
  • Certain items may have shipping restrictions based on local regulations.

Questions?

For any shipping-related inquiries, feel free to contact us: Email: support@online-stussy.com